Shipment Status & Support
Lithium battery freight focus Air · Sea · Land assessment Document-first planning
Shipment Status & Support

Special-case review — not a standard cargo offer

Battery Condition & Special-Case Review

Transport configuration (alone, in equipment, or packed with equipment) is separate from battery condition. Damaged, defective, recalled, swollen, leaking or untested batteries require an honest disclosure and further review — they are not marketed here as routine freight.

Important: This page explains what to disclose and what typically needs further review. It does not mean damaged batteries can be arranged for transport. Air carriage is often restricted or prohibited for damaged, defective or recalled lithium batteries under applicable safety rules; conclusions remain case-by-case.

Disclose accurately

What must be stated at enquiry stage

Normal / intact

New or used batteries in normal physical condition with no known safety defect. Still subject to classification, packing and carrier rules for the chosen configuration.

Exception noted

Used returns, possible damage, swelling, heat history, leakage, recall, prototype or incomplete testing. Describe symptoms and purpose of movement before discussing a mode.

Not sure

If condition is unknown, say so. Guessing “normal” to obtain a quote creates avoidable rejection risk later.

What is not accepted without further review

Damaged, defective, swollen, leaking, recalled, or untested prototype batteries are not treated as routine stock. Some conditions or routes may have no available option.

Air safety note

Damaged and defective batteries often cannot fly

Aviation safety guidance highlights elevated risk for damaged, defective and recalled lithium batteries. Do not assume an air option exists. Sea or other modes, when available at all, still require accurate condition disclosure, packing evidence and carrier acceptance.

Documents and photos that help a review

  • Chemistry, model, capacity / Wh and quantity
  • Plain-language description of condition and why the cargo is moving
  • Photos of cells/packs, terminals, and inner/outer packaging
  • Known test-summary status and any recall notice
  • Origin, destination, ready date and requested service scope

Only share photographs and documents through an agreed channel after the first response.

Screening

Configuration first, then condition

Cargo screening

How is the battery presented, and in what condition?

  1. Cells or batteries alonePacks, cells or spares shipped without equipment.UN 3480 (lithium-ion) · UN 3090 (lithium metal)Cargo guide
  2. Packed with equipmentBattery and the device it powers in the same outer package, not installed.UN 3481 · UN 3091 (packed with equipment)Cargo guide
  3. Contained in equipmentBattery installed in the device, e.g. tools, instruments, e-mobility parts.UN 3481 · UN 3091 (contained in equipment)Cargo guide

Condition screening

  1. New, testedStandard review of test summary, SDS and packing.
  2. Returned or usedScreened for damage, defects and missing test data before anything is offered.
  3. Damaged, defective or recalledSeparate special provisions; many carriers decline. Reviewed case by case.
Original explanatory diagram. It does not replace formal dangerous-goods classification, which follows the applicable dangerous-goods rules (IMDG Code for sea, IATA DGR for air) and the battery data supplied by the manufacturer. Condition review
An electric scooter parked by a wall
A portable power bank connected to a smartphone
A cylindrical lithium-ion cell held between two fingers

Condition uncertain? Disclose it early.

An accurate first description prevents the wrong quote path.

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